Frequently Asked Questions

Specific to our items, each product has sizing variations provided in the product detail. If you have further queries, feel free to contact us for more detail.

Incorrect sizing happens. You have 72 hours to return the item. You will be refunded or an item will be exchanged. Refunds for items are only applicable to unused, unwashed and returned in the same condition that the products were received.

Simple answer - no. Kindly order the items of what is available to you on site. Thank you for your understanding.

Incorrect sizing happens. You have 72 hours to return the item. You will be refunded or an item will be exchanged. Refunds for items are only applicable to unused, unwashed and returned in the same condition that the products were received.

At One Percent, we want you to love what you ordered. If something isn’t right, here’s how we handle returns and refunds: You have 72 hours from the time of delivery to request a return.

To be eligible for a refund, the item must be unused, unwashed, and in the same condition as when it was received.

Items must be returned in their original packaging with tags (if applicable).Refunds will be processed once the returned item has been received and inspected.

We do not offer refunds for items that show signs of wear, damage, or washing.

To initiate a return, please contact us at [insert email or contact form link] within 72 hours of receiving your order. Please include your order number and reason for return.

‍Note: Return shipping costs are the responsibility of the customer unless the item was defective or incorrect upon arrival.Let me know if you'd like this formatted for email confirmations or printed inserts too!

At One Percent, we make shopping easy and secure. Below are the details of our accepted payment methods and transaction policy:

‍Accepted Payment Methods:
We accept all major credit and debit cards (Visa, Mastercard, AMEX), Apple Pay, Google Pay, and secure online payments via Stripe.

‍Currency:
All prices are listed and charged in AED (United Arab Emirates Dirham) unless otherwise specified.

‍Secure Checkout:
All transactions are processed through encrypted and PCI-compliant payment gateways to ensure your data is safe and protected.

‍Order Confirmation:
Once your payment is successfully processed, you will receive an email confirmation with your order summary and receipt.

‍Payment Issues:
If your payment is declined or there’s a technical issue, please double-check your card details or try another method. If the problem persists, reach out to us at candice@onepercentwodfitness.com.

‍Failed or Incomplete Transactions:
Orders will not be confirmed until payment has been successfully completed. Any incomplete or failed payments will result in the order being automatically canceled.Let me know if you’d like to include terms for pre-orders, bulk orders, or subscriptions as well!

Although we are working on it, the simple answer for now is, no. Currently we only deliver within the UAE.